Contact Numbers

To place an order or for technical queries during office hours please telephone

01926 494222

For technical queries outside of office hours, please telephone John Hughes on

07775 642239

or Les Norton on

07775 931 156

 
 

Training and Support

 

Advanced Therapeutics provide: 

  • Total support service – not just product provision
  • High quality, easy to use pumps to suit individual needs
  • Knowledgeable, committed, highly skilled trainers
  • Advice on patient selection/suitability, development of business cases, protocols, etc.
  • Comprehensive commitment to initial and ongoing training and support (for both patients and professionals)
  • Working in partnership with the Medical and Nursing teams to ensure success
  • Competitive prices for pumps and consumables
  • Commitment to excellent customer service

 

For patients and diabetes teams
  

Initial Training Programme 

  • Pump trainers to assist with initial training and ongoing support
  • Medical and nursing approval a must prior to training
  • One to two days initial training for patients
  • 1-2 days for the diabetes team-includes wearing the pump
     

Follow up  

  • Daily telephone follow up for one to two weeks following the initial training
  • Once weekly for the following three weeks
  • Emergency contact 24hr/day - 7 days/week by ATUK trainers
  • Patient refresher days
  • Carbohydrate counting workshops
  • Professional symposia/seminars
  • Professional visits to European centres of excellence
  • Support for PUMP training courses & Symposia
  • Help to obtain PCT funding, develop pump protocols etc